The 60-Night Test — Refund Policy
The 60-Night Test — Refund Policy
We stand behind this product with a better-than-money-back guarantee. Here is exactly what that means.
Hero Bundle — 60-Night Test
- Window: 60 days from the date of delivery.
- Condition — performance: None. No questions. If it didn't work for you, that's the call.
- Condition — skin reaction: The adhesive patch test (PDF #1, page 2) must have been completed before first use. This is communicated in the onboarding guide before night one.
- What you keep: All physical products (mouth tape, nasal dilators, nasal strips, sleep mask, free tape refill) plus both PDF guides. Everything.
- How to claim: Email refund@noctimize.com with your order number. Subject line: "60-Night Test." Human response within 1 business day. Refund processed within 5 business days.
- Return required: No. Keep everything.
Standalone SKUs — Standard Return
- 30-day return window from delivery.
- Product must be unused and in original packaging.
- Customer covers return shipping.
- Refund issued within 5 business days of receiving the return.
Subscriptions
- Cancel, pause, or skip at any time from your account portal — one click, no friction.
- The 60-Night Test applies to every subscription cycle, not just the first order.
- Cancellations made after the current cycle billing date apply to the following cycle.
Questions: refund@noctimize.com