The 60-Night Test — Refund Policy

The 60-Night Test — Refund Policy

We stand behind this product with a better-than-money-back guarantee. Here is exactly what that means.

Hero Bundle — 60-Night Test

  • Window: 60 days from the date of delivery.
  • Condition — performance: None. No questions. If it didn't work for you, that's the call.
  • Condition — skin reaction: The adhesive patch test (PDF #1, page 2) must have been completed before first use. This is communicated in the onboarding guide before night one.
  • What you keep: All physical products (mouth tape, nasal dilators, nasal strips, sleep mask, free tape refill) plus both PDF guides. Everything.
  • How to claim: Email refund@noctimize.com with your order number. Subject line: "60-Night Test." Human response within 1 business day. Refund processed within 5 business days.
  • Return required: No. Keep everything.

Standalone SKUs — Standard Return

  • 30-day return window from delivery.
  • Product must be unused and in original packaging.
  • Customer covers return shipping.
  • Refund issued within 5 business days of receiving the return.

Subscriptions

  • Cancel, pause, or skip at any time from your account portal — one click, no friction.
  • The 60-Night Test applies to every subscription cycle, not just the first order.
  • Cancellations made after the current cycle billing date apply to the following cycle.

Questions: refund@noctimize.com